We are committed to protecting your confidential data. Contact us if you have any questions or queries about the use of your personal data and we will be more than happy to help you.
By using this website, you consent to the processing of your personal data as described in this privacy policy.
Table of contents
- Definitions
- Data protection principles
- Your rights related to your personal data
- Personal data we collect
- How we use your personal data
- Who else has access to your personal data
- Personal data security
- Information about cookies
- Contact details
Definitions
Personal data any information regarding an identified or identifiable natural person.
Processing – any operation or set of operations performed on personal data or sets of personal data.
Data subject / Customer – o persoană fizică ale cărei date cu caracter personal sunt prelucrate.
Child – a natural person under 16.
We/us/our – Ecotron
Website – the website ecotron.ro
Policy – this confidentiality policy
These statements describe our general principles regarding the processing of personal data belonging to the Customers of the Website (considered to be purchasers of any of the products or services available on the Website) as well as those belonging to the visitors to the Website.
We want to make sure you understand how we will or will not use the information provided to us. To understand your own rights, we encourage you to read this Policy.
As far as guests on the Website are concerned, Ecotron has imagined the Website architecture so that, it can generally be visited without the need to identify or disclose any personal information. The basic information collected is used for traffic analysis, improving the content of the Website and public perception of the Website.
As far as Customers or potential Customers are concerned, the data provided by them during or after the signing of the contract will be used exclusively for the performance of the contract between Ecotron and the respective Customer, will not be transmitted in any form to third parties other than those authorised and will not be subject to any disclosure.
Data protection principles
We undertake to abide by the following data protection principles:
- Processing is legal, fair, transparent. Our processing activities are carried out according to the law. We always consider your rights before processing personal data. We will provide you with information on processing upon request.
- Processing is limited to the purpose of the processing. Our processing activities correspond to the purpose for which the personal data was collected.
- Processing encompasses minimal data. We collect and process only the minimum amount of personal data necessary for any purpose.
- Processing is limited in time. We will not store your personal data longer than necessary.
- We will do our best to ensure the accuracy of the data.
- We will do our best to ensure data integrity and confidentiality.
Rights of data subjects
The data subjects have the following rights:
- The right to be informed – the right to know whether or not your personal data are processed, which data are collected, where they are collected from and why and by whom they are processed.
- The right of access – the right to access data collected from/about you. This includes your right to request and obtain a copy of your personal data collected.
- The right to rectification – the right to request rectification or deletion of your personal data that is inaccurate or incomplete.
- The right to have your data erased – the right to request, in specific circumstances, that your personal data be deleted from our records.
- The right to restrict processing – under specific conditions, the right to restrict the processing of your personal data.
- The right to object to processing – in specific cases, the right to object to the processing of your personal data, such as: for direct marketing purposes.
- The right to object to automated processing – the right to object to automated processing, including profiling, and not to be subject to a decision based solely on automated processing; you may exert this right whenever there is a result of profiling that has legal consequences which affect you or significantly affect you.
- The right to data portability – the right to obtain your personal data in a computer-readable format or, where possible, as a direct transfer between two processors.
- The right to file a complaint – if we refuse your request under the Access Rights, we will provide you with a reason for the refusal. If you are not satisfied with the way your request has been handled, please contact us.
- The right to revert to the supervisory authority – the right to revert to a supervisory authority and use other remedies, such as claiming compensations.
- The right to withdraw your consent – you are entitled to withdraw any consent you may have given for the processing of your personal data.
Personal data we collect
Information provided by you
We save the information you provide so that you can comment or perform other activities on the site. This information includes, for example, your name, your website and your e-mail address.
In addition, we will electronically store your own emails and other communications to the extent necessary for the delivery of those communications.
Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, shopping cart information, IP address, purchase history (if any) etc. This information is used to improve your customer experience. When you use our services or search our site content, your activities may be recorded.
Information provided by our partners
We collect information from our trusted partners, and hereby confirm that they have legal grounds to share this information with us. This is either information that you have provided directly or that has been collected about you for other legal reasons. See the list of our partners here. here.
Publicly available information
We may collect information about you which is publicly available.
How we use your personal data
We use your personal data:
- To be able to offer our services to you. This includes, for instance, registering your account, entering into and executing the contract, financial bookkeeping, issuing invoices, collecting debits; providing you with other products and services you have requested; providing you with promotional items at your request and communicating with you about these products and services; communicating and interacting with you; and notifying you of changes to any services.
- To improve your customer experience;
- To meet an obligation under the law or under the contract.
We use your personal data for legitimate reasons and/or with your consent.
Based on a contract or to meet our obligations under a contract, we process your personal data for the following purposes:
- To identify you;
- To offer you a service or send you/offer you a product;
- To communicate with you for sales or invoicing purposes;
Based on a legitimate interest, we process your personal data for the following purposes:
- to send you personalised offers (from us and/or our carefully selected partners);
- to manage and analyse our customer base (behaviour and purchase history) in order to improve the quality, range and availability of the products/services offered/supplied;
- to conduct customer satisfaction surveys.
Unless otherwise indicated by you, we consider it to be our legitimate interest to offer you products/services which are similar or identical to your behaviour regarding the purchase/browsing history.
Subject to your approval, we will process your personal data for the following purposes:
- to send you newsletters and campaign offers (from us and/or our carefully selected partners);
- for other purposes for which we have asked your consent.
We process your personal data in order to meet our obligations under the law and/or to use your personal data for the purposes permitted by law. We reserve the right to anonymize the personal data collected and to use such data. We will only use data outside the scope of this Policy when it is anonymised. We store your billing information and other information collected about you for as long as necessary for accounting purposes or other obligations arising by law, but no longer than 10 years.
We may process personal data for purposes other than the one mentioned herein, but which are compatible with the original purpose for which the data was collected. To do this, we will ensure that:
- the connection between the purposes, the context and the nature of personal data is adequate to continue the processing;
- the continuous processing will not prejudice your interests and
- there are proper precautions in place for the processing.
We will keep you informed of any processing and any ulterior purposes.
Who else can access your personal data
We do not share your personal data with third parties. Personal data about you is provided, in some cases, to our trusted partners to enable them to provide you with specific services or to improve the customer experience.
Ecotron will make information and personal data provided by you available to certain employees (e.g. financial/accounting, commercial, technical support, billing, legal) for the sole purpose of properly providing the service. Each of these employees will be given specific instructions regarding the processing of your personal data and Ecotron undertakes the liability for the way in which its employees record, store, use this data.
We share your personal data with:
Our business partners:
- Simplenet Hosting srl (web hosting)
- Microsoft Corporation, Inc. (email hosting)
Related third parties:
We only work with processing partners who are able to ensure an adequate level of protection for your personal data. We disclose your personal data to third parties or public officials when we are legally obliged to do so. We may disclose your personal data to third parties if you have given your consent or if there are other legal grounds for doing so.
Personal data security
We use our best endeavours to keep your personal data secure. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymisation and pseudonymisation where appropriate. We monitor our systems for possible vulnerabilities and attacks.
While we try our best, we cannot guarantee the security of information. However, we promise to notify the relevant authorities of any data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should breaches occur.
If you have an account with us, please note that you must keep your username and password secret.
Children
We do not intend to knowingly collect or gather information from children. Children are not the targets of our services.
Cookies and other technologies we use
We use cookies and/or similar technologies to analyse customer behaviour, administer the site, track users' movements, and collect information about users, for the purpose of personalizing and improving your experience with us.
A cookie is a small text file stored on computer. Cookies store information that is used to help websites work. We are the only ones who can access the cookies created by our website. You can control cookies in your browser. Choosing to disable cookies may prevent you from using certain features.
We use cookies for the following purposes:
- Necessary cookies - these cookies are necessary to enable the use of some important functions on our site, such as logging in. These cookies do not collect personal information.
- Functionality cookies - these cookies provide functionality that makes using our service more convenient and makes it possible to offer more personalized features. For example, they might remember your name and email in your comment forms so you don't have to re-enter this information the next time you comment.
- Statistics cookies (e.g. Google Analytics) - these cookies are used to track the use and performance of our website and services.
- Advertising cookies - these cookies are used to display ads that are relevant to you and your interests. In addition, they are used to limit the number of times you see an ad. They are usually placed on the website via advertising networks with the permission of the website operator. These cookies remind you that you have visited a website and this information is shared with other organisations such as advertisers. Often, targeting or advertising cookies will be linked to website functionality provided by the other organisation.
You can remove cookies stored on your computer through your browser settings. Alternatively, you can control certain third-party cookies using a privacy-enhancing platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
We use Google Analytics to measure traffic to our website. Google has its own privacy policy which you can review here. If you would like to opt out of tracking by Google Analytics, please visit the Google Analytics page..
Contact details
The ecotron.ro website is administered by Ecotron SA.
Contact: office[at]ecotron.ro
Changes to this privacy policy
We reserve the right to change this privacy policy, which was last modified on 24 February 2024.
English 
Română